Return Policy

Return Policy:

Flux Grills will accept all returns within 30 days of purchase. The customer returning the item(s) will pay shipping and handling costs to return the item. Flux Grills will return the full purchase price of the item(s), including standard shipping charges. Shipping charges for Second Day or Next Day will not be refunded. All returned item(s) must be returned, unopened with the original packaging, free accessories and all other materials that were shipped to the customer. Items returned used, broken or missing accessories will be subject to a 30% restocking fee.

Items that are returned to us because they can not be delivered (incorrect address, insufficient address information, wrong address or for any other reason) will be treated as a return and we will issue a refund for the item, less original shipping charges paid. Buyers are responsible for providing us correct shipping information at the time of purchase.  Flux Grills is not responsible for items that cannot be delivered due to address errors at the time of purchase.


Please contact us by email at or call us at 585-967-3474 if you have a return.